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Welcome to the Modulit Solution RMA registration system!

What services does your company offer ?

Our company specializes in consulting, product development, and customer support. We tailor our services to fit the unique needs of businesses across various sectors, helping them grow and succeed in a competitive market.

How can I contact customer support ?

You can reach our customer support team by emailing info@yourcompany.example.com, calling +1 555-555-5556, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.

What is your return policy ?

We offer a 30-day return policy for all products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.

Device info

Brand *

Model *

Serial number *

Issue description *

Add attachments (pictures of the product, videos showing malfunction, etc)

Company and contact details

Company Name *

Customer Name *

Phone number *

Email *

Street *

City *

Postal code *

Country *

Shipping address for repaired device / potential replacement *

the same as above

different

Purchase details

Place of purchase (to select from) *

directly from Modulit Solutions

through 3rd party company

Specify date of purchase *

Add attachment (proof of purchase) *

Privacy Policy: By submitting this RMA request, you acknowledge that UAB Modulit Solutions will process your personal data to handle your claim and provide technical support. Data Controller: UAB Modulit Solutions, Vilties g. 2-104, Kaunas, 46326, Lithuania. Contact: info@modulit.eu Purpose: We process your data to manage RMA requests, provide technical support, and resolve hardware/software issues. Legal Basis: Legitimate interest in handling customer claims and support. Recipients: Data may be shared with product manufacturers, IT service providers, and couriers. Some providers/manufacturers may be located outside the EEA; in such cases, we use standard contractual clauses to ensure data security. Retention: Data is kept for the duration of the RMA process and the applicable limitation period for legal claims. Your Rights: You have the right to access, rectify, delete, or limit the processing of your data, and the right to object. Supervision: You may lodge a complaint with the State Data Protection Inspectorate (VDAI) in Lithuania. For more details or to contact our Data Protection Officer, please email: info@modulit.eu.

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